Terms of Use
Terms of Service — BloomDesignz.com
Effective date: 29.07.2026
Company: Kona-Motors Oy (Business ID 3228470-6), Finland
Trade name: BloomDesignz is a trade name of Kona-Motors Oy
Address: Taulumäentie 51 B 31, 40200 Jyväskylä, Finland
Email: info@bloomdesignz.com
These Terms govern purchases and use of the website bloomdesignz.com and our order chat. By placing an order you accept these Terms and our Privacy Policy.
1. Scope and parties
- Seller: Kona-Motors Oy ("we", "us").
- Customer: consumer purchaser located in the EU.
- “Services” include BloomStudio (our designer chat/workspace to finalize orders) and BloomDesigner (an automated design preview feature that creates draft previews based on your inputs and reference materials).
- Sales territory: the EU. The delivery countries available at any given time are shown at checkout.
2. Products
- We design and produce custom decal kits for mopeds and motorcycles.
- We also sell custom printed products (e.g. custom hoodies) printed with a design drawn from a vehicle photo you provide.
- Unless explicitly stated otherwise on a product page, items are made-to-order and customized.
3. Ordering workflow
- Deposit. You pay a deposit at checkout. It is part of the total price of the product and is deducted from the final invoice. The deposit is refundable only until design work has started (see Section 6).
- Initial design consultation. Your order confirmation contains a link to BloomStudio, where design starts with an initial consultation (we go through your wishes and materials). Design work is considered started when you send your first consultation message in BloomStudio. Before that, you may cancel for a full refund.
- Proof. We provide a digital proof in chat.
- Approval. You approve the proof in writing (chat confirmation element or message).
- Balance payment. After approval you pay the remaining balance.
- Production and shipping. We print and ship after full payment.
Changes after approval may affect price and lead time.
Custom printed products (e.g. custom hoodie)
Custom printed products do not go through the deposit and proof workflow:
- You create the design yourself in the product page designer from a vehicle photo you provide, and approve it based on the preview.
- You pay the full price at checkout. After payment the order goes straight to production and can no longer be changed or cancelled.
- The product is printed and shipped by our print partner. Delivery is by home delivery, typically within 5–9 business days.
As customized goods, custom printed products carry no statutory right of withdrawal (see Section 6). Design generation is governed by the BloomDesigner terms in Section 10, including fair-use limits (currently up to 10 generations per day). The product is printed as per the preview you approved; the drawing style is sketch-like, and the preview reflects the final result.
4. Lead times and delivery
- Design time: varies with the scope of the work and revision requests; we do not give a fixed estimate.
- Delivery time: typically 2–5 weeks from proof approval, shipped with Posti or another carrier depending on the destination.
- Delivery method: to your chosen pickup point; home delivery available for an extra charge.
- All schedules are indicative estimates and cannot be fully guaranteed.
- Time spent waiting for your replies, materials, or approvals is not included in the estimated processing and delivery times.
- Title and risk pass on delivery.
5. Prices and payment
- Prices are shown in EUR and include applicable VAT unless stated otherwise.
- Payment processor: Stripe. Supported methods include card, MobilePay, Apple Pay, and Google Pay.
- We do not store full card details. Payment failures may delay or cancel the order.
6. Returns, withdrawal, and cancellations
Our products are made or customised based on your individual choices and requirements:
- Semi Custom kits let you change or add numbers and texts, add or change logos, and change colours. The kit is fitted to your vehicle model regardless of the example product image.
- Full Custom kits are designed entirely from your wishes.
- Custom printed products (e.g. custom hoodies) are made to order from an image or other individual content you provide.
These individually made or customised products carry no statutory 14-day right of withdrawal; this exception for customised goods applies throughout the EU. This does not limit your statutory rights where a product is defective, deviates from the approved proof, or has been made incorrectly against information you provided correctly.
- Design work is considered started when you send your first initial consultation message in BloomStudio via the link in your order confirmation (see Section 3).
- Before design work starts, you may cancel for a full refund by notifying us in BloomStudio or by email at info@bloomdesignz.com.
- The deposit is non-refundable if you cancel after design work has started or do not approve the proof.
- After proof approval and balance payment, the order is final.
- Our separate Return Policy defines the process for defective or non-conforming items.
7. Quality, defects, and remedies
- We are responsible for conformity under applicable consumer protection law.
- Report issues without undue delay and include order number, photos, and a description.
- Remedies may include reprint, replacement parts, price reduction, or refund where appropriate.
- Exclusions: normal wear, improper surface prep or installation, misuse, or colour variances due to display calibration.
8. Customer materials and approvals
- You are responsible for having the rights and permissions to all logos, images, texts, and references you provide.
- You grant us a non-exclusive, royalty-free licence to use such materials to design, produce, and deliver your order and to store them for re-orders and quality documentation.
9. Our designs and intellectual property
- Unless otherwise agreed in writing, design concepts, templates, and graphics we create remain our intellectual property.
- We may reuse or adapt our own design elements in future products.
- We do not claim ownership of your trademarks or third-party marks you provide.
- We may showcase finished designs only without personal data or with your explicit consent if personal data would appear.
- Full Custom orders do not include exclusivity to the design unless exclusivity is separately agreed in writing. We may use and adapt generic, non-identifying design elements of the work and develop derivative products from them.
- Your names, numbers, images, logos, sponsor marks, and other material provided by you or a third party are not used in other products without appropriate permission or rights.
10. Chat and AI use
- We use chat to manage orders. Texts you write in chat may be processed by AI systems to assist with preference gathering and reference image handling.
- We do not automatically send order data fields (name, address, phone, email) to AI systems. Do not write personal data in chat.
- All orders are ultimately handled by a human.
- Chat content is not used to train AI models. See the Privacy Policy for details.
- Chat messages may be translated automatically. The original message is kept alongside the translation. Always check names, numbers, colour codes, the vehicle model, and other production-critical details in the final proof and order summary.
BloomDesigner (Automated Design Preview)
“BloomDesigner” is an automated, AI-assisted feature that creates draft previews based on the number and reference images/materials you provide. BloomDesigner outputs are previews only. Your order may be finalized with a designer in BloomStudio. These terms also apply to the custom printed product designer, which draws a design from a vehicle photo you provide.
1) Your reference images and materials (Customer Materials)
You represent and warrant that you own, or have obtained all necessary rights, licences, permissions, and consents to use and provide any images, logos, trademarks, texts, and other materials you upload or share (“Customer Materials”). You are solely responsible for Customer Materials and for ensuring they do not infringe third-party rights (including copyright, trademark, design rights, privacy, or publicity rights). We do not verify your rights in Customer Materials.
2) Permission to process (and display) Customer Materials
You grant us a non-exclusive, worldwide, royalty-free licence to use, reproduce, modify, store, and process Customer Materials to provide BloomDesigner and BloomStudio, generate previews (including via automation/AI-assisted processing), and produce and deliver products you order from us.
If BloomDesigner is used in an event/shared-screen environment or “shared display mode” is enabled, you acknowledge that your preview (e.g., the number, draft graphics, and mock-up view) may be shown on a screen visible to others. Do not upload confidential information; avoid personal data as stated above.
3) Automation limitations; no clearance guarantee
BloomDesigner outputs may be imperfect, unexpected, inaccurate, or may resemble existing works. You are responsible for reviewing any preview/proof before ordering or production. We do not guarantee that previews or final designs are free of third-party rights restrictions or suitable for your intended use.
4) Ownership; no rights granted to you; no external printing
All BloomDesigner outputs (including drafts, previews, proofs, and final artwork created by us) are our intellectual property (or that of our licensors), unless otherwise agreed in writing.
No licence or other rights are granted to you in BloomDesigner outputs. You may only view outputs within the Service for the purpose of placing an order with us.
You may not reproduce, distribute, publish, share, resell, sublicence, or otherwise make any output available to third parties, nor use it to manufacture/print/order decals/graphics through another provider, unless we agree in writing.
5) Moderation and refusal
We may refuse to generate, display, or produce any design and may remove content if we reasonably believe it is unlawful, infringing, abusive, or otherwise inappropriate, or creates safety/reputational risks.
6) Fair use; reasonable limits
BloomDesigner is provided under a fair-use basis. To keep the service available and cover our processing costs, we may apply reasonable limits or cooldowns, or require confirmation before continuing if usage is excessive or abusive.
7) Email login and service messages
Some features may require one-time login codes/links sent to your email address. You are responsible for keeping access to your email account secure.
We may send service messages necessary to provide BloomDesigner/BloomStudio (e.g., one-time login codes and access links to your preview/session). These messages do not include marketing content.
11. Accounts and communication
- Ordering may occur via chat without creating an account.
- We communicate electronically and keep records necessary to provide the service and meet legal obligations.
12. Age and eligibility
- You must be 18 or have parental consent to purchase.
13. Warranties and liability
- No commercial warranty beyond statutory rights unless stated on a product page.
- We are not liable for indirect losses (loss of profit, loss of use) unless mandatory law provides otherwise.
- Nothing in these Terms limits rights you have under mandatory consumer protection law, including the mandatory provisions of your country of residence.
14. Force majeure
- We are not liable for delays or non-performance caused by events beyond our reasonable control (e.g., supplier failures, strikes, epidemics, transport disruptions, power or network outages).
15. Data protection and cookies
- Processing is described in our Privacy Policy. Functional cookies only. No analytics or advertising cookies.
16. Changes to Terms
- We may update these Terms. The version in force at the time of order applies to that order. We publish the effective date.
17. Governing law and disputes
- Governing law: Finnish law. If you live in another EU country, this choice of law does not limit the application of the mandatory consumer protections of your country of residence.
- Primary contact: info@bloomdesignz.com.
- If a dispute remains, consumers in Finland may contact the Finnish Consumer Advisory Services and the Consumer Disputes Board (Kuluttajariitalautakunta).
- Consumers in other EU countries may also contact the European Consumer Centres Network (ECC-Net).
Contact
Kona-Motors Oy
Email: info@bloomdesignz.com